Frequently Asked Questions
Everything you need to know about staying connected in style.
How long does shipping take for Bond Touch orders?
Standard shipping typically takes 3-5 business days within the United States, while international delivery can take between 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unworn and undamaged items. Products must be returned in their original packaging to be eligible for a full refund.
Are the bracelets water-resistant?
Yes, Bond Touch modules are water-resistant up to 3 feet (1 meter) for 30 minutes, making them safe for daily wear and light splashes.
Do you offer a warranty on your jewelry?
Every Bond Touch purchase includes a one-year limited warranty that covers any manufacturing defects in the module or the band.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I customize the color of the touch light?
Absolutely. Through the Bond Touch app, you can choose from a wide spectrum of colors to personalize the vibration alerts sent to your partner.